Terms & Conditions

01Agreement to these terms

By accessing this website or using any gudBro product, you agree to these terms on behalf of yourself and any organisation you represent. If you do not agree, please do not use the services. Where you have signed a separate written agreement with gudBro, that agreement takes precedence over these terms to the extent they conflict.

02The services

gudBro provides business software — including CRM, HRMS, Tutor Management, ERP and Bulk Email — delivered over the internet, together with this website and any related documentation and support. We may add, change or discontinue features; where a change materially reduces the functionality of a paid plan, we will give you reasonable notice.

03Accounts and access

• You must give accurate registration details and keep them up to date.
• You are responsible for your credentials and for everything done under your account. Tell us promptly at contact@gudbro.ai if you suspect unauthorised access.
• You must be at least 18 and legally able to enter into a contract, and you must have authority to bind any organisation you sign up on behalf of.
• You are responsible for your users’ compliance with these terms.

04Acceptable use

You agree not to:

• Break the law, infringe anyone’s rights, or violate anyone’s privacy.
• Send unsolicited bulk email or messages to people who have not consented, or spoof sender details, using our Bulk Email product or any other part of the services.
• Upload malware, or attempt to breach, probe or overload our systems.
• Reverse engineer, copy, resell or white-label the services except as expressly permitted in writing.
• Use the services to build a competing product.

Bulk Email in particular must be used with lists you have permission to mail. Repeated spam complaints are grounds for immediate suspension.

05Your data and content

You keep ownership of everything you upload. You grant us a limited licence to host, process and transmit it strictly to provide and support the services. You are responsible for having the right to upload that data and for informing the people it concerns. How we handle personal data is set out in our Privacy Policy. On termination you may export your data during the retention window described there.

06Fees and payment

• Fees, billing cycle and currency are those stated on your order or invoice.
• Subscriptions renew automatically for the same term unless cancelled before the renewal date.
• Fees are exclusive of taxes; you are responsible for any applicable taxes and duties.
• Payments are non-refundable except where required by law or expressly stated in your order. Late payment may lead to suspension after notice.
• We may change prices with at least 30 days’ notice, effective from your next renewal.

07Intellectual property

The services, the gudBro name and logo, and all software, design and content we provide remain our property or that of our licensors. You get a non-exclusive, non-transferable right to use them for your internal business purposes during your subscription. If you send us feedback or suggestions, we may use them without obligation to you.

08Third-party services

The services may link to or integrate with tools we do not control — payment processors, email providers, calendars and the like. Your use of those tools is governed by their own terms, and we are not responsible for them.

09Availability and support

We work to keep the services available and to fix faults promptly, and we provide support by email at contact@gudbro.ai. Planned maintenance is announced in advance where practical. Any uptime commitment applies only if it is stated in a written agreement or order with you.

10Disclaimers

Except as expressly stated in these terms or a written agreement with you, the services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the services will be uninterrupted or error-free. Nothing here excludes any warranty that cannot be excluded by law.

11Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill or data. Our total liability arising out of or relating to the services is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be limited.

12Suspension and termination

You may cancel at any time, effective at the end of your current billing term. We may suspend or terminate access if you materially breach these terms, if payment is overdue, or if your use puts our systems or other customers at risk — with notice and a chance to fix the problem where the circumstances allow. Sections on your data, intellectual property, disclaimers, liability and governing law survive termination.

13Changes to these terms

We may update these terms as the services and the law change. The date at the top always reflects the current version. We will give reasonable notice of material changes, and continuing to use the services after they take effect means you accept them.

14Governing law

These terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have exclusive jurisdiction over any dispute — except that either party may seek injunctive relief in any competent court to protect its intellectual property or confidential information.

15Contact us

Questions about these terms: contact@gudbro.ai. You can also use our contact form.